Hire Mejorando Group to train city employees on customer service

Customer Service TrainingContracts

In Plain English

The city plans to spend up to $50,000 on training for employees across all departments. Mejorando Group will work with staff to improve how residents are treated when they visit city offices or call for services. If approved, the training aims to make interactions with city workers more helpful and efficient.

Auto-generated summary. Source: official agenda documents.

Votes

Approve the contract with corrections to Exhibit B and proper insurance requirements

Moved by: Councilmember ViramontesSeconded by: Councilmember Lopez
Passed