Discuss poor Super Shuttle and AT&T service in some Richmond neighborhoods
In Plain English
Some Richmond residents cannot get Super Shuttle airport transportation because the company refuses to serve the 94804 zip code. AT&T also provides inadequate service in certain city areas. The council will discuss these service gaps and consider potential solutions.
Auto-generated summary. Source: official agenda documents.
Votes
Direct the city attorney and city manager to meet with AT&T and Super Shuttle to find out what the issues are and what the City needs to do to resolve them; if the City is not satisfied, direct staff to come back to the Council with recommendations for filing complaints against these companies
6 to 0
Why This Vote Matters
The council unanimously directed city staff to meet with Super Shuttle and AT&T about service problems affecting Richmond residents. Super Shuttle refuses to serve the 94804 zip code for airport transportation, while AT&T provides inadequate service in some city areas. City attorneys and managers will investigate what's causing these service gaps and what the city can do to fix them. If the companies don't cooperate or provide satisfactory solutions, staff will return with recommendations for filing formal complaints against both businesses.
Auto-generated context. Source: official meeting records.
Community Discussion
This discussion was submitted to the City Clerk as part of the public record.
Comments are submitted to the Richmond City Clerk before the meeting. By commenting, you agree to have your name and comment included in the public record.
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