Support education about smart meters and urge halt to new installations
In Plain English
The city wants Pacific Gas & Electric to better educate residents about smart meters before installing them. Some residents face unexpected power shutoffs because they don't understand how the new meters work. If approved, Richmond asks state regulators to pause new smart meter installations until they finish investigating customer complaints.
Auto-generated summary. Source: official agenda documents.
Votes
Adopt Resolution No. 68-10 to possibly schedule a local meeting as well as meet with advocacy group TURN
6 to 0
Why This Vote Matters
Richmond's council unanimously approved a resolution asking state regulators to pause new smart meter installations until Pacific Gas & Electric better educates residents about how the devices work. The city will also schedule a local meeting and work with consumer advocacy group TURN to address complaints from residents who experienced unexpected power shutoffs because they didn't understand their new smart meters. This resolution aims to protect residents from service disruptions while PG&E improves its customer education process. The unanimous vote reflects broad council concern about residents being caught off guard by smart meter technology they weren't properly prepared to use.
Auto-generated context. Source: official meeting records.
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